I/We request DEBTFORCE to establish an account on our behalf to enable us to utilise the XERO Debt Collection Service.

TERMS OF AGREEMENT DEFINITIONS In this agreement, unless the context otherwise requires, the following definitions shall apply:“Commissionable Sum” means any amount received by any of the methods specified in paragraphs (a), (b) or (c) of the definition of “settlement” below by way of reduction, payment in full, or settlement of a debt.“Outstanding Balance” in relation to any debt means the total amount of the debt (including interest accrued) at the date at which the debt is passed to DEBTFORCE by the Client pursuant to this agreement, or such lesser sum as remains outstanding where the debt has been reduced by any of the methods specified in paragraphs (a), (b) or (c) in the definition of “settlement” below, or such greater sum following addition of interest or costs.“Settlement” means the aggregate of: (a) Any payment made by the debtor or any other party by any means in settlement or reduction of a debt for a period of six (6) months from DEBTFORCE ceasing action on any file. (b) Where the Client agrees to credit the debtor for any amount in settlement or reduction of a debt, the total amount of that credit. (c) Where the Client and the debtor or any other party agree to a settlement or reduction by way of a contra agreement, the amount of that contra.

SERVICES, COMMISSIONS AND FEES

All invoiced charges are plus Goods and Services Tax

LETTERACTION FEES

Debts from $1.00 to $2000.00 - $ 35.00 per debt

No Setup Fees, No Minimum Fee, No Toll Calls, No Closed File Fee.

List Veda Advantage – No Charge

If conversion to DebtAction occurs, then all DebtAction charges and commissions apply.

LABEL & LETTER SERVICE FEES

20 % Flat Commission - No Costs No Set up Fees, No additional costs, No Toll Calls, No Closed File Fee.

List Veda Advantage - $10.00

DEBTACTION FEES - COMMISSION RATES & CLOSE FILE FEE

Debts from $0 to $ 20,000 - 15% Flat Commission

Commission is not charged on costs or legal fees recovered

Larger debt amounts may be negotiable.

Closed File Fee (CFF)

A Closed file fee of $45.00 shall apply to all DebtAction only on files closed unless commission exceeds $45.00 then the closed file fee is not charged.

List Veda Advantage - No ChargeCosts & Disbursements are additional as agreed with the client, (see section 3.6 of this agreement)

XERO TERMS api usage - In consideration for Debtforce providing this once only commission free test service the client agrees to assist DebtForce with testing XERO and agrees to notifyDebtForce in a timely manner of any issues surrounding data, performance and general usage of the service. A selection of debts are to be transferred to DebtForce Via XERO accounting program via api, and will be actioned under test conditions until such time as the test conditions expire. Those debts transferred will be actioned under normal DebtForce client/debtor conditions and processes DebtForce Limited will maintain control over the entire process and may stipulate specific requirements for any debts involved in the testing process. Where DebtForce considers any debt information or process inappropriate for the testing model, DebtForce may not accept that debt for the testing process but will submit an alternative solution to the client. All debts submitted and approved in the testing process will attract zero percent (0%) commission on any monies recovered. Normal disbursements and administrative charges will still apply to these debts but approval is sought prior to any action.. Upon expiry of the testing period the client will be notified and the client agrees to revert to the standard fees, terms and conditions as outlined in this agreement for any new debts submitted after the trial/test period end date. APPOINTMENT OF DEBTFORCE 1.1 The Client appoints DEBTFORCE to act as its duly authorised agent in accordance with the terms and conditions set out below and DEBTFORCE accepts the appointment. DEBTFORCE’S PERFORMANCE 2.1 DEBTFORCE will act upon instructions from the Client to provide debt recovery and associated services and to provide credit information (subject always to the provisions of the Privacy Act 1993). 2.2 DEBTFORCE may instruct such persons or agents as it deems necessary or appropriate to assist in the recovery and securing of debts and the provision of credit information. DEBTFORCE shall not agree to compromise, secure, or settle any debt for less than the outstanding balance in relation to that debt without the Client’s authority, provided however that where circumstances in DEBTFORCE’s view necessitate immediate acceptance of an offer to compromise, secure or settle a debt, DEBTFORCE may at its discretion accept a compromise, security or settlement which it considers to be reasonable in all the circumstances. 2.3 All monies collected on behalf of the Client shall be held in DEBTFORCE’s Trust Account and DEBTFORCE will account to the Client on a twice monthly basis including any legally recoverable non-commissionable costs awarded and paid to DEBTFORCE. DEBTFORCE may deduct from such funds any monies owed by the Client to DEBTFORCE prior to forwarding the funds to the Client. 2.4 DEBTFORCE shall be entitled to contact any debtor direct at any time (even after the Client has withdrawn instructions from DEBTFORCE or this agreement has been terminated) where DEBTFORCE believes that such contact is legally or reasonably required in the circumstances. 2.5 If the Client withdraws any file or instruction from DEBTFORCE, or cancels this agreement or otherwise requests any file or all files to be returned to it; (a) DEBTFORCE shall be entitled to hold all files of the Client until receiving payment in full of all amounts owing by the Client to DEBTFORCE; and (b) DEBTFORCE shall be entitled to charge the Client on each file or debt a Withdrawal Fee of up to 3% of the outstanding balance which on DebtAction files shall be in addition to the DebtAction closed file fee of $45.00 per file specified in clause 11 of this agreement. 2.6 DEBTFORCE reserves the right to cease action on any file at any time. CLIENTS PERFORMANCE AND FEES/COMMISSION 3.2 The Client will give DEBTFORCE written instructions in respect of any debt to be collected, provided that DEBTFORCE, in its discretion, may accept verbal instructions from the Client, in which case the Client will confirm such instructions in writing at the earliest opportunity. The Client’s written instructions, subject to DEBTFORCE’s agreement in each case, may include electronic data transfer from the Client to DEBTFORCE. In all other cases the Client will use the instruction forms supplied by DEBTFORCE. 3.3 The Client will pay DEBTFORCE commission on any commissionable sum, together with charges and fees of DEBTFORCE, at the rates specified in clause 11 of this agreement. 3.4 The Client shall also pay DEBTFORCE; (a) All fees and disbursements for information and documents obtained by DEBTFORCE including but not limited to credit information and all company searches, documents and title searches, traces, agent’s fees, and fees for such other investigation as may be necessary to establish the particulars or whereabouts of any debtor as approved with the client. (b) Administrative disbursements including but not limited to toll calls, mileage, courier services. 3.5 DEBTFORCE shall have the right on 14 days’ written notice to the Client, to alter the commission rates charged by DEBTFORCE to the Client. 3.6 Where the Client agrees to accept payment from a debtor or debtors over time or by instalments DEBTFORCE and the Client may negotiate a discounted commission rate or fee to be paid in lieu of commission on future instalments of payments. 3.7 The Client will pay all DEBTFORCE invoices within 7 days of the date of invoice, unless alternative payment terms have been mutually agreed and recorded in writing. 3.8 Interest at the rate of 1.5% per month compounding monthly shall be payable by the Client on any amount overdue by the Client to DEBTFORCE. 3.9 The Client shall be liable to DEBTFORCE for all its costs incurred as agreed with DEBTFORCE in collecting or attempting to collect overdue amounts from the Client. 3.10 If any payment in settlement or reduction of a debt is made direct to the Client by a debtor or any other party, the Client shall immediately notify DEBTFORCE and as required under The Privacy Act 1993. 3.11 Where the Client has online access to DEBTFORCE’s DebtAction system the Client accepts total liability and responsibility for all letters and actions generated in the name of DEBTFORCE and acknowledges that the indemnities in clauses 5.1 and 5.2 below extend to and cover all acts and procedures undertaken in DEBTFORCE’s name by the Client pursuant to its operation online of DEBTFORCE’s DebtAction system or as a result of information downloaded by the Client. DEBT INFORMATION 4.1 The Client shall provide DEBTFORCE with all relevant information, materials and documentation concerning any debt and parties responsible for that debt. 4.2 The Client shall keep up to date all information relating to debts being recovered or secured or credit information being obtained, and shall inform DEBTFORCE forthwith of any changes to information, materials or documentation coming to the Client’s attention at any time. 4.3 DEBTFORCE shall not be liable to the Client for any loss, damage, liability, costs or claim whatsoever arising in connection with this agreement or in connection with any information, materials or documentation supplied to DEBTFORCE by the Client. 4.4 Where an interest factor is claimed with the debt instruction it is the client’s responsibility to provide DEBTFORCE with the complete interest calculated amount in that instruction and DEBTFORCE shall not be liable for any variation in the calculation. INDEMNITY 5.1 The Client agrees to indemnify DEBTFORCE against all actions, liabilities, charges, demands, expenses, losses, damage, claims or costs incurred by DEBTFORCE arising out of any act or omission of DEBTFORCE or any such claim arising out of the contents of any information supplied by or to the Client. 5.2 The Client agrees to indemnify DEBTFORCE against, and is liable to DEBTFORCE for, any liability, loss, damage, expense or costs arising from the breach or non-observance by the Client of any term or condition of this agreement. CREDIT INFORMATION 6.1 The Client will use any information supplied to it by DEBTFORCE as an aid only in determining whether to extend credit to any person, corporation or organisation and generally as an aid to the Client’s business and for no other purpose. Subject to the provisions of the Privacy Act 1993 the Client will hold such information in strict confidence and shall not disclose it to the subject persons, corporations or organisations or to any other person, corporation or organisation. DEBTFORCE does not in any case warrant the correctness of any information supplied by it to the Client and shall not be liable to the Client in any way arising from the supply of any information to the Client. PRIVACY ACT 1993 7.1 Prior to instructing DEBTFORCE in relation to an individual, the Client shall obtain authority from that individual to obtain credit information about that individual and shall obtain from that individual the further authority for the Client to instruct and appoint DEBTFORCE as agent of the Client for the purposes of an information privacy request made under clause (1)(b) of Principle 6 of the Privacy Act 1993 pursuant to Section 45 of that Act. The Client for itself and as agent for the individual concerned further authorises DEBTFORCE to disclose to any third party any information gathered concerning such individual pursuant to Principle 11 of the Privacy Act 1993. 7.2 Unless the Client otherwise advises DEBTFORCE in writing at the time of the request, the fact of requesting DEBTFORCE to obtain credit information about an individual shall constitute confirmation and certification by the Client to DEBTFORCE that the Client has obtained the requisite authorities from that individual in accordance with clause 7.1 above. 7.3 The fact of supply to DEBTFORCE of any information, materials or documentation shall constitute confirmation and certification by the Client to DEBTFORCE that the information, materials or documentation have been properly obtained by the Client in compliance with the Privacy Act 1993 and any relevant code of practice issued under the Privacy Act 1993. The Client hereby irrevocably authorises any person, corporation or organisation to provide DEBTFORCE with such information as DEBTFORCE may require in response to the Client’s credit related and/or employment enquiries. The Client further irrevocably authorises DEBTFORCE to furnish to any third party details of such credit and/or employment enquiries and any subsequent dealings that the Client may have with DEBTFORCE. The Client further authorises DEBTFORCE to contact it in relation to any other matter that might arise in the future. AUTHORITY BY CLIENT FOR CREDIT CHECKS 8.1 The Client, whether individual or corporate, hereby authorises DEBTFORCE and its subsidiaries and agents to undertake a credit check or checks at any time by any means whatsoever on the Client. TERMINATION 9.1 This agreement may be terminated by 30 days prior written notice by either party to the other party. ACKNOWLEDGEMENT OF TERMS 10.1 The Client acknowledges that the Client has read and understood the terms of this agreement set out above, and in particular clause 3.10 (payment terms), clauses 7.1 to 7.3 (Privacy Act, and clause 8.1 (authority to conduct credit checks).